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HVAC
How Pacific NW HVAC Captured $84K in After-Hours Revenue
$84K
After-Hours Revenue Captured
Pacific NW HVAC
Owner
The Challenge
What They Were Up Against
Pacific NW HVAC was a $2.4M residential HVAC company losing 67% of after-hours calls to voicemail. Each missed call averaged $750 — over $150K in annual lost revenue.
The Solution
How We Solved It
Deployed AI Auto Attendant to handle 100% of inbound calls 24/7. Emergency calls get dispatched automatically. Service requests get booked directly into ServiceTitan.
The Results
What Happened Next
$84K
After-Hours Revenue Captured
After-hours call capture went from 33% to 96%. In 6 months, captured $84K in revenue from calls that would have gone to voicemail. Old answering service eliminated, saving $2,800/month.
“We were literally letting money ring through to voicemail. AI Auto Attendant captured $84K in six months from calls we would have missed.”
Pacific NW HVAC
Owner
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